We at Chris King Precision Components have been standing behind our products and bearings since 1976 and we think it’s about time to make it official. Announcing the King Lifetime Warranty:
We make long-lasting, precision components and we stand behind them. Our parts and bearings are designed to be fully serviceable, but if you actually manage to damage one, the King Lifetime Warranty means that we will repair any part that hinders the function of your component free of charge.
Chris King headsets, hubs, and bottom brackets are designed to be the last you will ever need. As a manufacturer we have gone to great lengths to minimize our environmental impact, such as using canola oil instead of traditional cutting fluid so that we can recapture, clean, and reuse it indefinitely. But the impact of our manufacturing goes well beyond making parts in an environmentally friendly way. The impact of what we make includes the entire lifespan of the part as it is ridden, serviced, and ridden more. This is why we design our bearings to be fully serviceable. We don’t want bearings to be thrown away and replaced, we want them to keep getting even faster and smoother with age. If Chris King parts keep performing like or even better than new then fewer bike parts will end up in landfills and less manufacturing is needed to keep your bike rolling, further minimizing our environmental impact.
As Syndicate mechanic Doug Hatfield once told us, “Chris King parts are not tear offs!”
This means a lot to us and distills down to exactly what we are aiming for; the longer we can keep parts on your bike the less parts end up in the landfill.
Full Terms & Conditions:
KING LIMITED WARRANTY
Effective for products sold from and after January 1, 2019
King Cycle Group, Inc. (“King Cycle”) warrants its products (the “Product”) to the original purchaser to be free from defects in materials and workmanship, and defects that hinder the functioning of the Product, that occur under normal use for the applicable following periods from the original date of purchase (these warranties are collectively referred to as our “Limited Warranty”):
Hubs, Headsets, and Bottom Brackets, including the bearings, are warranted for the lifetime of the original purchaser. All other products are warranted for the following periods: Cielo Frames and Stems (5 years), Accessories (1 year), Soft Goods (90 days), Wheels (The hubs only are warranted for the life of the original purchaser. All other wheel components that are not manufactured by King Cycle such as, but without limitation, rims, spokes, and nipples, are not warranted by King Cycle.).
This Limited Warranty does not cover damage or failure resulting from misuse, abuse, alteration, neglect, crash or impact, accidents, failure to perform routine maintenance, improper installation, use other than that for which the Product was intended, and normal wear and tear. This Limited Warranty does not cover any Product where the serial number has been altered or removed.
WARRANTY CLAIMS: In order to make a warranty claim, the Product alone (i.e., not including any other equipment such as cassettes, skewers, steering tubes, etc.,) or built into a wheel including rim, spokes, nipples, rim strip and tubeless valve, together with a Return Authorization number provided by King Cycle, must be returned to and received by King Cycle at the address set forth below, postage prepaid, within the applicable Limited Warranty period.
EXCLUSIVE REMEDY: If a defect arises and you return your Product during the applicable Limited Warranty period described above, King Cycle will, in its sole discretion and to the extent permitted by law, either repair the Product using new or refurbished parts, replace your Product with a new or refurbished product functionally at least equivalent to yours, or accept the return of the Product in exchange for a refund of the purchase price you paid for the Product. If King Cycle repairs or replaces the Product, the repaired or replaced product will continue to be warranted for the remaining time of the original warranty period. All returned parts for which you have received a replacement will become the property of King Cycle. Nothing in this Limited Warranty will reduce or otherwise affect your statutory rights in relation to the Product.
THE LIMITED WARRANTY WRITTEN ABOVE IS THE ONLY EXPRESS WARRANTY KING CYCLE PROVIDES FOR THE PRODUCT, AND THE ABOVE REMEDY IS YOUR SOLE REMEDY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, KING CYCLE EXPRESSLY
DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER STATUTORY OR IMPLIED, ARISING FROM COURSE OF CONDUCT OR OTHERWISE, REGARDING THE PRODUCT, EXCEPT THAT ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND OTHERWISE ARE LIMITED IN DURATION TO THE APPLICABLE PERIOD OF THE EXPRESS WARRANTY ABOVE (DEPENDING ON THE TYPE OF PRODUCT).
LIMITATION OF LIABILITY: YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, KING CYCLE AND ITS SUBSIDIARIES AND AFFILIATES (COLLECTIVELY, “KING PARTIES”) SHALL NOT BE LIABLE TO YOU UNDER ANY THEORY OF LIABILITY (WHETHER CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OR FAILURE OF ANY WARRANTY OR OTHERWISE) FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES THAT MAY BE INCURRED BY YOU IN CONNECTION WITH THE PRODUCT OR THESE TERMS, WHETHER OR NOT A KING PARTY OR ITS REPRESENTATIVES HAVE BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF ANY SUCH LOSSES ARISING. YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE KING PARTIES’ TOTAL LIABILITY IN CONNECTION WITH THE PRODUCT OR THIS LIMITED WARRANTY WILL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID FOR THE PRODUCT.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
GENERAL: This Limited Warranty is to the original purchaser of the Product only and is not assignable or otherwise transferable. No employee or representative of King Cycle or its affiliates or any third party is authorized to make any modification, extension or addition to this Limited Warranty. If any term of this Limited Warranty is held to be illegal or unenforceable, the remaining terms hereof will remain in full force and effect.
This Limited Warranty is given by King Cycle Group, Inc., an Oregon corporation, whose principal place of business is at 2801 NW Nela St., Portland, Oregon 97210, United States of America.
You are strongly encouraged to register your King Cycle Product on the website within thirty (30) days of the original date of purchase. Registration will assist us in processing your warranty claim and in expediting our response. REGISTER YOUR CHRIS KING PRODUCT HERE.