Thanks to the hard work behind the design of Praxis Works & TURN products, they are built to last the user a very long time with no issues. As riders and racers ourselves, we use the products we sell and stand behind their quality and usability. Our engineers monitor the manufacturing of every Praxis product and our Quality Control procedures are set in place specifically for each product. All of this is done to deliver the best possible product to our valued customers.
However, “nothing lasts forever” and should an issue arise, Praxis has the following warranty policy regarding its products.
Praxis Works warrants its chain rings to be free from defects in materials or workmanship for a period of 2 years after original purchase. Life expectancy of Praxis Works chainrings depends on factors like frequency of use, environmental conditions and intended use. It is important to periodically clean/wipe down, and inspect your chainrings.
Praxis Works warrants its Bottom Bracket components to be free from defects in materials or workmanship for a period of 2 yearsafter original purchase. Life expectancy of Praxis Works bottom brackets and bearings depends on factors like frequency of use, environmental conditions and intended use. It is important to periodically uninstall your BB to fully clean/wipe down, and inspect. If you ride in bad conditions like rain/mud/snow, you must do this immediately to keep bottom bracket clean and free of water that could be sitting inside your frame.
Bearing warranties are as follows:
- M30 BB Sealed Steel bearings – No bearing warranty.
- Enduro Sealed Steel 2437/2237 bearings – No bearing warranty.
- Enduro Sealed 2437 Ceramic/Angular contact bearings – 1yr warranty against defects in workmanship or materials.
- Remaining Praxis Works bracket components – 2 year warranty against defects in workmanship or materials.
LIMITATIONS OF WARRANTY : This warranty only applies to the original owner and is not transferable. Claims under this warranty must be made through the retailer where the Praxis Works component was purchased. Original proof of purchase is required. This warranty does not apply to products incorrectly installed and/or adjusted according to the respective Praxis installation instructions/owner manual. The Praxis tech manuals can be found online at www.praxis-works.com. Failure to use correct installation or removal tools will result in damage not covered by warranty. This warranty does not apply to damage to the product caused by crash, impact, abuse of the product, or unusual installations resulting in subjecting the product to excessive forces or loads beyond its design.
This warranty does not apply when the product has been modified. Any and all modifications to a Praxis Works or TURN product voids warranty.
This warranty does not apply to normal wear and tear parts. Wear and tear parts are subject to deterioration as a result of normal use. Failure to inspect according to Praxis Works recommendations, and/or riding in harsh weather conditions can and will speed up deterioration.
Normal use wear and tear parts are as follows:
- Chainring anodizing wearing off over time and life of rings.
- Bottom bracket Seals (outer and inner)
- Rubber O-ring for frame width variance
- General corrosion over time